Delivery

Last updated July 6, 2026

Homei Living ships across Canada by third-party courier. Because your sofa arrives in a few small, easy-to-carry boxes, there's no delivery appointment to schedule and no need to be home to receive it. You'll see an estimated delivery date at checkout.

Free Shipping

Shipping is free on every order, right across Canada — no minimum and no delivery fee at checkout. Prefer to collect it yourself? You're welcome to pick up your order free from our Richmond showroom.

Delivery Timeframes

Orders are typically processed within 1–2 business days. Standard shipping within most regions usually takes around 10 business days after the order is processed. Some special order and customized furniture orders can take up to 2 months to be delivered.

Homei Living will use commercially reasonable efforts to deliver within the estimated timeframe, though delays may occasionally occur due to logistics, carrier scheduling, weather, traffic, or other unforeseen circumstances. You can check the estimated delivery date during checkout, or track your order from the "My Orders" section of your account once it ships.

Preparing for Delivery

Because your order ships in small, easy-to-carry boxes by courier, there's very little to prepare — just make sure your delivery address is correct at checkout and that there's a safe place to leave your parcels. If the carrier can't complete a delivery, for example because of an incorrect address, they'll attempt redelivery or leave instructions on how to collect your order.

For complete delivery, collection and claims terms, please see our Store Policy.